Refund Policy

Refund Policies

Thank you for purchasing from Tower Room Publishing. Below you will find refund policies for digital and physical products.

Ebooks and Digital Products: 

Digital products will not be refunded under any circumstance.

Since there is no way for the customer to return the purchased item, digital products can not be returned for a refund. 

If you have any other issues with your ebook or digital order, please contact contact@towerroompublishing.com

Merchandise:

Merchandise printed and shipped by our partners, BookVault and Printify, will be forwarded to the shipper.
Merchandise printed and shipped by TowerRoom will only be refunded if there is a quality issue with the product itself not due to damage by the postal service.

If the merchandise is below the quality TowerRoom advertises, a full refund will be issued less the cost of shipping.